Loyalty program platforms have had massive growth with the new technologies arising. Customer-centric is the approach to building trustful connections between businesses and customers.
Technology enhances the ecosystem by creating new pathways to develop powerful tools that help the companies and the customers develop a win-win relationship.
Upstream System is a leading mobile technology company that is pioneering digital acquisitions and sales across every mobile channel available to increase loyalty and engagement, bringing more customers and increasing their interactions.
Promo SAGA is a web-based app that engages users with gamification and loyalty strategies.
Based on storytelling, the users will experience different challenges and win the game according to a reward system. The users are going to register themselves and pay a subscription fee.
We started defining our scope of work, doing the research, and coming up with an accountable step-by-step approach, easily measurable. Therefore, we ensured our communication with the client was properly managed and the expectations were agreed upon for both parties.
We developed the web app and the CMS from scratch, considering the long-term objectives: clean and neat documentation, high levels of scalability, long-term maintenance, Upstream Payment Gateways integration, launching the first branded version of the white label product ready to ensure a 1M database of active users.